Privacy Policy for SceneIn

Last Updated: November 10, 2025

Welcome to SceneIn ("we," "our," "us"). Your privacy is a top priority. This Privacy Policy explains how SceneIn Technologies Private Limited collects, uses, discloses, and safeguards your information when you use our mobile application (the "App"). Please read this policy carefully.

1. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Identification Information:

• Account Data: When you register, we collect your full name, mobile number (for OTP verification), email address, and a unique username.
• Profile Data: You may voluntarily provide a profile picture, a short bio, and select personal interests to enhance your profile.

User-Generated Content:

• Events: Details of events you create, including title, description, location, and images.
• Chat Messages: We process and store messages exchanged between you and other users. These messages are encrypted in transit and at rest. Our staff does not read your private messages unless we are required to by law or to investigate a user-reported violation of our Terms of Service (e.g., harassment or fraud).
• Ticket Listings: Information and files (PDFs/Images) related to tickets you list for sale.

Financial Data:

• For Sellers: To process payouts, we collect your UPI ID or bank account details. This information is securely handled by our third-party payment gateway and is encrypted.
• For Buyers: Payment information (like card details or UPI ID) is collected and processed directly by our secure third-party payment gateway. We do not store your full payment card details on our servers.

Technical & Usage Data:

• Device Information: Device model, operating system, and unique identifiers.
• App Activity: How you interact with the App, including events viewed, searches performed, and features used.
• Location Data: We request access to your approximate location to personalize your event feed. This is optional and can be managed in your device settings.

2. How We Use Your Information

Your information is used to:

• Create, maintain, and secure your account.
• Operate the social platform, including event discovery and creation.
• Manage the secure ticket marketplace, including processing payments and facilitating payouts.
• Personalize your experience by recommending relevant events and connections.
• Enable communication between users.
• Send you essential service notifications, updates, and marketing communications (which you can opt-out of).
• Analyze usage to improve our App, prevent fraud, and resolve disputes.

3. Disclosure of Your Information

We do not sell your personal data. We may share it with:

• Other Users: Your public profile (username, picture, interests) is visible to other users.
• Third-Party Service Providers: Companies that perform services on our behalf, such as payment gateways (Razorpay), cloud hosting providers (DigitalOcean), and analytics services. They are contractually obligated to protect your data.
• Legal Authorities: If required by law or a valid legal process, we may disclose your information to law enforcement or government bodies.

4. Data Security & Retention

We use industry-standard administrative, technical, and physical security measures to protect your data, including using secure-socket-layer (SSL) technology and encrypting sensitive data like financial details and chat messages. We retain your data only for as long as your account is active or as needed to comply with our legal obligations.

5. Your Rights (Data Deletion)

You have the right to access, update, correct, or request the deletion of your account and associated data. You can make a deletion request through the app's settings or by contacting us at the email below.

6. Contact Us

For any questions about this Privacy Policy, please contact us at: scenein.in@gmail.com